Products

Protect Group provides a range of innovative products that help Ticket Agents, Events, Venues, Sport Teams and Travel Companies to reduce risk, increase customer satisfaction and create new revenue streams for their business.

We understand that scenarios can happen which either prevents an event from taking place or which prevents customers from attending their booking. Therefore all of our products are designed to provide the broadest level of protection and benefit.

TICKETING

FOR PRIMARY TICKET AGENTS, SECONDARY TICKET AGENTS, TICKET PLATFORMS, TICKETING SOFTWARE AND MORE

Ticket Companies use Event Protect to cover their own financial liability & refund obligations as the vendor to customers, in the case of an event cancellation.
- Direct refunds to ticket holders in 7-14 days
- Automated protection in real-time through our API
- Flat-fee rate easily built into your pricing structure
- Generate additional revenue stream
- Reduce chargebacks

Our Members also find that Event Protect covers their risk with advancing funds to organisers.

EVENTS

FOR FESTIVALS, CONFERENCES, MASS-PARTICIPATION, LIVE EVENTS, VENUES, SPORTS TEAMS AND MORE

Events of all types use Event Protect to cover their financial liability & refund obligations to ticket holders in the case of a cancellation or postponement.

- Direct refunds to ticket holders in 7-14 days
- Flat-fee rate across all event types and regions
- Billing in monthly arrears (no upfront or lump sum premium)
- Direct API connection with your ticket agent
- Automated underwriting removing need for lengthy forms or risk assessments
- Exact value of ticket revenue protected

TRAVEL

Travel Companies use Refund Protect to offer optional extended protection & refund policies to customers, optimise customer reviews & generate additional revenue.

We operate the broadest optional product of this type to ensure your customers are covered for the widest set of terms.

- Provide 100% refunds anytime up to bookings without losing any revenue
- Generate a lucrative new revenue stream
- Enhance customer confidence & reviews
- Dedicated refund management team providing 24/7 customer service
- Reduce chargebacks

TICKETING

FOR PRIMARY TICKET AGENTS, SECONDARY TICKET AGENTS, TICKET PLATFORMS, TICKETING SOFTWARE AND MORE

Ticket Companies use Event Protect to support and address their own financial liability & refund obligations as the vendor to customers, in the case of an event cancellation. Membership benefits include;
- Direct refunds to ticket holders in 7-14 days
- Automated protection in real-time through our API
- Flat-fee rate easily built into your pricing structure
- Generate additional revenue stream
- Reduce chargebacks

Our Members also enjoy the benefit of reduction of their exposures to risk from advancing funds to organisers.

EP Main Logokopie RP Main Logo

EVENTS

FOR FESTIVALS, CONFERENCES, MASS-PARTICIPATION, LIVE EVENTS, VENUES, SPORTS TEAMS AND MORE

Events of all types use Event Protect to cover their financial liability & refund obligations to ticket holders in the case of a cancellation or postponement.

EP Main Logokopie

TRAVEL

Travel Companies use Refund Protect to offer optional extended protection & refund policies to customers, optimise customer reviews & generate additional revenue.

RP Main Logo

pg icons